For QuickBooks multi-user mode, each user can only log in
once, however, there may be recurring prompts while a user attempts to log in
within multi-user mode. Any attempt to log in with a particular username fails
with errors such as – "The attempt to log in with the username
"XXXX" failed”, “Error 404:
File Not Found”, “The web page cannot be found, “QBO is currently unavailable,
please try again later”. It basically
suggests that the user is already logged into the company file and if possible
try to login with a different username.
REASONS FOR “USER
ALREADY LOGGED IN ERROR”
• While logging in
remotely, the accountant did not log out from his previous session
• The user is
already logged into the company files from a different workstation or location
using the same credentials
HOW TO RESOLVE THE
“USER ALREADY LOGGED IN ERROR”
To override this error there may be a series of steps of
different intensity that one needs to follow –
Step 1: Begin with this simple step
first – Login afresh by ending all previous sessions
·
Ctrl
+ Alt + Delete to open the Task Manager
·
Go
to Process tab
·
Spot
all processes that begin with “QB”
then Right Click & End all
·
Attempt
to log in again
Still no success? Proceed to step 2
Step 2: Restart the server
·
Restart the server that is hosting
the company’s data files
·
Open
QuickBooks again and try logging
back
·
If
unsuccessful, attempt logging in as a different user
Step 3: Contact Administrator for
the following
i.)
Resetting the password
It’s easy for the
Administrator to reset the password for any user.
If you face any challenges
you can contact the Accountingerrors QuickBooks helpline Number for
Password Removal and Resetting.
ii.) For a forced log-off.
Administrator can log-in and
can force log off the affected user by opting the 'Switch to Single User' mode.
·
Go
to Control Panel and then
Launch Accounts.
·
Check for Product Tab and then Log-off Remote
Sessions.
·
Log-off User whose sessions are currently showing as logged in.
But in case the affected user is the Admin itself, the above
options won’t come handy
Step 4: Restore an earlier version
of
-Restore a backup made of the
earlier QuickBooks version before the issue occurred and reenter the data.
If you do not have a recent backup stored, contact our
24*7*365 QuickBooks tech support helpline and one of our experts can revamp the
entire QuickBooks setup and you can start afresh.
Nonetheless, all the steps above are simple enough to
eradicate the Log-in Error for QuickBooks. However, sometimes the issue is
relentless and would keep occurring. You can connect with our QuickBooks technical support team or Call ✆+1-855-481-5338 and talk to one of our QuickBooks experts who
have the right set of tools and the knowledge to resolve all QuickBooks related
issues.
